Adequate Barista Coffee Service, Oh Where For Art Thou?

   Lately the java gods have not been smiling down upon us. Now it could be that I am getting ornery in my old age, but in this case I don't think so. There is a coffee shop Jason and I often frequent (and when I say 'often' I mean everyday). Yes, yes, I've crunched the numbers all you penny pinching math wizards out there. Let's just say I'd be willing to pay up to double, my husband triple the amount not to have to wake up to my crappily brewed cup of coffee everyday, this however is a different topic for another post. Now, the service at this certain nameless coffee shop has been less than ideal and down right agonizing, and let me tell you, my standards are not all that high. Seriously.
  
   These are my expectations on how I think it all should go down. I want to walk in, wait up to 7 min to reach the till, place my drip coffee order, pay, be asked if I want room for cream, and yadda, yadda, yadda, be out the door happily drinking my highly addictive java juice, well within 10min. No fuss no muss.
  
   Let me clarify one thing, all is fair in love and war when a trainee is on post, benevolence becomes my middle name. Take your time! Let the craft be learned! Punch those numbers into your cash register as slow as you want. I'm sure it's confusing! What's that? You charged my card $8.57 for a latte and a drip? But now you're giving it to me for free and giving me a free drink order next time I come in?! Benevolence 'R' Us!


   Tell me though, how long are you expected to extend the olive branch to any particular trainee before you whack off the leaves and use it as a prodder? Does two, three months, sound fair? It has been that and then some with one particular Barista. Bless her soul, she is as sweet as the caramel macchiato she serves up, but if she could get through two orders in 10 mins she'd be breaking a personal record. I would take horrible interpersonal skills over someone remembering my name or asking me the proverbial forecast of my day, any day of the week, if it meant getting my coffee faster.


   Now before you start to think it is me and not the service, let me point out that there have been many fed up customers leaving the store before they reached the till. Grumbling souls wanting nothing more than a morning coffee before it turns into an afternoon tea. Jason has had to wait time and again because they didn't even have coffee brewed. A coffee shop not ready to sell coffee?! If I didn't take my coffee so seriously, I'd be laughing hysterically right now. Needless to say we have pulled up our coffee sleeves and changed locale. By the way, this coffee company's motto happens to be 'legendary service'. Well let me tell you, mission accomplished, mission accomplie!


   Cheers to a better brew experience, and for no man having to wait for his coffee longer than it takes to say, double ristretto venti nonfat organic chocolate brownie frappuccino extra hot with foam and whipped cream upside down double blended!