Sunday, July 17, 2011

Adequate Barista Coffee Service, Oh Where For Art Thou?

   Lately the java gods have not been smiling down upon us. Now it could be that I am getting ornery in my old age, but in this case I don't think so. There is a coffee shop Jason and I often frequent (and when I say 'often' I mean everyday). Yes, yes, I've crunched the numbers all you penny pinching math wizards out there. Let's just say I'd be willing to pay up to double, my husband triple the amount not to have to wake up to my crappily brewed cup of coffee everyday, this however is a different topic for another post. Now, the service at this certain nameless coffee shop has been less than ideal and down right agonizing, and let me tell you, my standards are not all that high. Seriously.
  
   These are my expectations on how I think it all should go down. I want to walk in, wait up to 7 min to reach the till, place my drip coffee order, pay, be asked if I want room for cream, and yadda, yadda, yadda, be out the door happily drinking my highly addictive java juice, well within 10min. No fuss no muss.
  
   Let me clarify one thing, all is fair in love and war when a trainee is on post, benevolence becomes my middle name. Take your time! Let the craft be learned! Punch those numbers into your cash register as slow as you want. I'm sure it's confusing! What's that? You charged my card $8.57 for a latte and a drip? But now you're giving it to me for free and giving me a free drink order next time I come in?! Benevolence 'R' Us!


   Tell me though, how long are you expected to extend the olive branch to any particular trainee before you whack off the leaves and use it as a prodder? Does two, three months, sound fair? It has been that and then some with one particular Barista. Bless her soul, she is as sweet as the caramel macchiato she serves up, but if she could get through two orders in 10 mins she'd be breaking a personal record. I would take horrible interpersonal skills over someone remembering my name or asking me the proverbial forecast of my day, any day of the week, if it meant getting my coffee faster.


   Now before you start to think it is me and not the service, let me point out that there have been many fed up customers leaving the store before they reached the till. Grumbling souls wanting nothing more than a morning coffee before it turns into an afternoon tea. Jason has had to wait time and again because they didn't even have coffee brewed. A coffee shop not ready to sell coffee?! If I didn't take my coffee so seriously, I'd be laughing hysterically right now. Needless to say we have pulled up our coffee sleeves and changed locale. By the way, this coffee company's motto happens to be 'legendary service'. Well let me tell you, mission accomplished, mission accomplie!


   Cheers to a better brew experience, and for no man having to wait for his coffee longer than it takes to say, double ristretto venti nonfat organic chocolate brownie frappuccino extra hot with foam and whipped cream upside down double blended! 




Start Your Engines....

    All aboard! Step on up, take a seat and make yourself comfortable. It's this little bloggers very first trip down the wobbly blogging tracks. So, understandably, not much can be guaranteed on the enjoyment of this ride. However, this little blogger can promise you a few things. Firstly, not to talk in the third person the entire time. Secondly, not to make constant analogies to trains, tracks or cute conductors*. (*amendments to the latter may change without warning.) And thirdly, to embarrass and expose my caboose as often and as much as possible.....with my clothing on, to clarify. Sorry to disappoint.


    All right, so, you may be asking, what is the purpose of this blog? Well, in a nutshell, it's a way for me to find my voice and see where it could possibly take me as a career. Now calm down, I realize how exciting all this is turning out to be and how NOT self-indulgent it is. Here's the scoop, I've been thinking about writing for awhile now, which, if you know me, is rather an interesting undertaking, for I am sure, to very sure, this sentence I am writing at this very moment is a run-on sentence, with approx. 3.2 spelling mistakes and I'm not sure if I should start a new paragraph once I've stopped. (thinking) (continuing) Well, here I am, and it's time to stop thinking and start chugging up that hill of insecurity, chanting, "I think I can, I think I can!" With my determination and your patience we can make it to the top, where the views are bound to be much better than they are here.


    Three whistle blows and we're off. No turning back. Chug on little engine, chug the freak on!.........I hope no one needs to use the washroom.........Darn it, I do! Stop the train! STOP THE TRAIN!!!